Graduate Management Admission Council: McLean, VA, February 1996 - Present
Executive Assistant - July 1998 to Present
Administrative Assistant/ Receptionist - July 1997 to July 1998
Office Assistant/ Receptionist - February 1996 to July 1997
Temporary Receptionist - December 1995 to February 1996
Perform various duties including:
- Assist the Vice-President(s)
- Developed and implement global diversity awarness trainig program for staff
- Answer main phone lines and direct calls
- Process mail, facsimiles, and electronic mail
- Respond to general company mail and electronic mail
- Set up an archive of company publications
- Order and monitor supplies
- Assist other staff members in various projects
- Computer programs: MS Word, MS Outlook, Access, Excel, Netscape, Netscape Navigator, NT Explorer, PowerPoint.
- Palm III software
G.T.G. Resources Corporation: McLean, VA, September 1996 - February 1997
Administrative Assistant - Part time
Performed various organizing task including: Filing; Review and code resumes; and Data entry.Computer program: ACT
Temporary Receptionist - Full time
First Security Mortgage: Reston, VA - Receptionist
Performed various duties including:
- Answer the phones
- Set up the office
- Filing
Graduate Management Admission Council: McLean, VA - Receptionist
Performed various duties including:
- Answer the phones
- Answer general company mail
- Organize reception area.
Policy Holder Services - Full time
Performed various duties including:
- Process policy changes (name, address, ratings, beneficiaries, and face amounts)
- Respond to customer request for information and forms
- Process death claims and surrendering policies
- Covered phones during lunch
- Computer: their own inter-office program/system.
Clerical Assistant - Part time
Performed various duties including:
- Run daily reports
- Run DMV reports
- Process clients' request
- Answer phones
- Light typing
- Enter, verify, and process insurance applications
- Computer: their own inter-office program/system.
Special Services Representative - Part time
- Generate and receive calls to verify customers received their newly issued/renewal credit cards in doing so:
- Verify security information,
- Enter data, code accounts, and complete companyís daily tracking sheets.
- Computer program/system: SSBA.
Appointment Setter (telemarketing) - Part time
Call potential customers to schedule appointments for the companyís inspectors. (Cold calls were made from a phone directory.)
Test Administer - Part time
Orally administer a standardized test to kindergarten children and transfer their answers to computer sheets.
Assistant Manager - Full time
- Supervise up to 10 employees
- Process incoming and out going shipments
- Prioritize daily tasks and assign to employees
- Perform daily opening and closing procedures (video game inventory, daily cash receipts, reconcile cash registers
- Handle customer complaints, refunds, and request
- Demonstrate merchandise
- Audit inventory
- Supervise price changes
- Computer: their own inter-office program/system.
Sales Associate - Part time
Performed various duties including:
- Training new employees;
- Explain companyís history and merchandise to customers;
- Handle customer request and complaints;
- Place merchandise orders with home office;
- Process incoming shipments;
- Process daily cash receipts;
- run cash register.
- Computer: their own inter-office program/system.
Clerk - Temporary - Full time
Perform filing duties for Chase Manhattan Bank: Wilmington, DE.
Sales Representative
Promote and market World Book's products.
Cashier and sales clerk - Part time
Perform various task, including:
- Verify cash register - with their computer system
- run cash register
- process video rentals and film processing
- stock shelves
- assemble manufactures promotional displays
Assembly line operator - Full time
Perform various task, including:
- tin dipping
- soldering
- circuit board assembly
- quality control testing
Assembly line operator - Full time
Perform different task for Oven Ind., Inc.: Mechanicsburg, PA, including: circuit board assembly and soldering.
Department Manager
- Supervise up to 25 employees
- Call customers daily to check service standards
- Train and monitor employees in customer service (phones, rain checks, running cash register, refunds, operating CRT)
- Regulate customer flow at cash registers
- Process and answer mail and CRT messages
- Handle customerís refunds, complaints and request
- Control inventory and receiving
- Design daily work tasks for department
- Process daily cash receipts
- Reconcile cash registers
- Perform security and safety checks
- Write employee schedules
- Balance payroll dollars
- Process price changes
- Comparison-shop competition
- Computer: CRT (their own inter-office program/system).
Server, Cashier, Cake decorator - Part time
Girl Scout Troop Assistant Leader
Plan and supervise weekly programs for girls in a Junior Girl Scout Troop.
Resident Camp Counselor
- Plan and supervise programs for girls of various ages for two-week sessions in a resident camp setting.
- Taught outdoor skills: Knife, axe, and saw safety
- Fire building and safety
- Archery skills and safety
- Outdoor cooking skills; and Arts and crafts.
Resident Camp Counselor In Training: Intern
Plan and supervise programs for girls of various ages in a resident camp setting.
Caregiver: Volunteered and paid - part time
This position paid for in home care and for some hours of daycare time - other daycare time was done on a volunteer basis.
- Daycare center and in-home hospice care for terminally ill and severely handicapped children.
- Provide loving care to terminally ill and severely handicapped children.
- Caring for children in the daycare facilities and in the home.
- The center offered care-giving services so guardians could have sometime to go out, run errands, or just have some relief time.
Last modified: 10/07/98